LBX Growth
Reply first. Win the job.
Customers often book whoever answers first. We make sure every enquiry gets an instant reply and lands with you straight away, even on a roof or under a sink.
Fixed monthly fee after a short call and audit
What you get
Answer every new enquiry within minutes, even when you're on a job: instant confirmation to the customer, an alert to you and a reminder if nobody calls back.
Instant confirmation
The customer gets a friendly text or email the moment they send a form.
Alert to you
A text, WhatsApp or email to you with the details, so you can call back fast.
Callback reminder
If nobody has called back after 15 minutes, you get a reminder.
Missed-call reply
A short text to callers you couldn't answer, so they don't move on.
Texts only with consent
Texts go only to people who contacted you, with clear consent wording on your form. US business numbers are registered for A2P 10DLC.
Your words
Every message written with you and approved before it goes live.
How it works
- 1
Agree
Which enquiries, which messages, which hours and who gets the alerts.
- 2
Build
Forms, messages and alerts connected and tested.
- 3
Test
We send test enquiries through every route before switching it on.
- 4
Improve
We check reply times every month and adjust.
Why it works
- Fast replies win more jobs than slow ones.
- You don't need to be at your desk to look professional.
- No enquiry gets forgotten in a busy week.
Questions
Will customers get marketing messages?
No. They get a confirmation of their own enquiry. Marketing messages only go to people who have agreed to receive them.
Does AI write the replies?
AI can help draft messages, but the wording is agreed with you and a person approves it before it goes live.
Does it work with my current website?
Usually yes. We connect to most website forms, or replace the form with one that works.
Is texting customers allowed?
Yes, for replies to people who contacted you. Your form needs clear consent wording, and in the US texting numbers must be registered (A2P 10DLC). We set this up with you; you stay the sender.
Related services
More enquiries, measured properly.
A short call about where your work comes from today. No obligation.